Last updated: October 15, 2026
Custom Touch Interiors, LLC (“Custom Touch Interiors,” “we,” “us”) operates the showroom at 13029 NE 20th St, Bellevue, WA 98005 and this website, customtouchinteriors.net. This policy explains what information we collect through the website, how we use it, and the choices you have.
Information we collect
- Information you give us. When you fill out a form (for example to plan a showroom visit or ask about trade pricing), we collect what you enter, such as your name, phone number, email address, the materials you are shopping for, your preferred visit day, project notes and any files you upload.
- Information collected automatically. Like most websites, our site and the services it uses may collect basic technical information such as your browser type, device, pages visited and approximate location derived from your IP address, using cookies or similar technologies.
How we use your information
- To respond to your inquiry, schedule showroom appointments and follow up about your project.
- To provide quotes, selections assistance, ordering and installation services.
- To send you appointment confirmations, reminders and related messages by phone, text message or email.
- To operate, secure and improve our website.
Text messages (SMS)
If you provide your mobile number and agree to be contacted, you may receive text messages from Custom Touch Interiors about your inquiry, appointments and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We do not sell, rent or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers that help us run our business and website (for example our customer-relationship and form platform, website hosting, and Google Maps), with suppliers or installers when needed to fulfil your project, or when required by law.
Third-party services
Our website uses third-party services, including a LeadConnector form, Google Maps and Cloudflare security, which may set their own cookies and are governed by their own privacy policies.
Data retention and security
We keep your information for as long as needed to serve you and meet legal or accounting requirements, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing information@customtouchinteriors.net or calling (425) 883-0555. Our website is not directed to children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last changed.
Contact us
Custom Touch Interiors, LLC
13029 NE 20th St, Bellevue, WA 98005
(425) 883-0555 · information@customtouchinteriors.net